Join The Family!
We're looking for outgoing professionals to join the family!
Little Door & Co is a young and growing brand pioneering a different slant on the hospitality industry. Our aim is to create venues which feel like walking into a home by styling them around a fictional flat share.
We create an authentic customer experience through a series of house parties & dinner parties in a fun & intimate environment, for those after a homely, neighbourhood style experience. The result is a bar and restaurant concept which is welcoming, inviting and unpretentious.
It is a small, close knit team with a real family feel - an almost uniquely inviting and friendly working environment. We reward passion, skill and dedication; the ability to be meticulous in your work and having fun doing it - all the while allowing you to be yourself.
CURRENT VACANCIES
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THE ROLE
We are looking for an outgoing and attentive host to join our growing team. In this position you will be the first point of contact for all guests, greeting bookings as they arrive and monitoring capacity for walk-ins throughout service. We need someone to continue setting the standards Little Door and Co are known for: authenticity, professionalism and friendliness - acting as if you were hosting friends and family in your own home. The role will require some hours in head office assisting the reservations team.
REQUIREMENTS
· Significant experience working in a high-volume, high-quality establishment
· Willingness to be flexible and support multiple teams
· Fantastic customer service skills and providing outstanding customer service
· Responding to guests’ feedback with empathy and generosity
· Previous work in the hospitality industry
· Ideal but not a must - experience with a bookings system ( Collins DMN )
· Experience in managing reservations
· Fantastic customer service skills
· Excellent communication skills (via phone and in-person)
· Strong organisational skills
· Availability to work in shifts as needed
WORKING HOURS
Full time position to include regular late shifts, office days and daytime weekend work.
WHAT YOU’LL GET IN RETURN
· Competitive salary
· Staff Food and after work drink allowance
· Pension scheme contribution
· Training and growth in the business